Products: key definitions and the delivering process

1 - Introduction

We are Rudi-AI. As innovators in AI automation, we specialize in crafting and deploying cutting-edge AI agents that propel businesses of all sizes. This document outlines some basic, but key definitions of the offered products and the development process.

2 - Family of products

We offer currently 3 Families of Products:

  • Customer-Centric AI Agents®: are designed to be an interface between the customers and the business, and provide general services, information, offers, etc.;

  • Team Empowerment AI Agents®: are designed to be an interface between the team and the business, and provide assistance in processes, operations, procedures, conduct, analytics, etc;

  • Analytics AI Agents®: are designed to be an interface between the team/leaders and the business, and provide reports, tables, series, advanced Analytics, etc.).

Check more about them on our Home page.

3 - Category of products

Utilizing our extensive experience across various sectors and industries, we've developed a comprehensive framework tailored to each Family of Products. Nevertheless, the way each Product is implemented can be distinct based on the particular business type and its activities, what effectively define the Product Category. Examples of categories are: marketing agencies, legal offices, restaurants, and others.

4 - Functionalities and Integrations

Moreover, our products can be provided specific Functionalities like scheduling, selling, recommendation systems, etc. These functionalities may require Integrations with the company's existing or desired platforms, such as Google Workspace and Slack.

5 - Configurations and Knowledge Base

Furthermore, the product supports many Configurations. This includes tailoring the customer interaction tone to be warm and friendly, or professional and formal during customer service interactions, or tuned to accommodate varying degrees of agency - determining the extent of autonomy agents have in decision-making and guidance.

Lastly, we provide a Knowledge Base that contains your business-specific public information, and other useful tailored sources, further enhancing the uniqueness and relevance of our products to each individual business.

6 - Packages

A Package is essentially a bundled offer for one or more products. It can encompass different families and categories, including a predefined set of Functionalities and Integrations to create a comprehensive and ready-to-deploy AI solution. Packages are designed to cater to specific business requirements.

We offer two primary types of Packages:

  • Online Packages (Starter Single, Starter Double, Standard Single and Standard Double): These packages are readily available for purchase on our website. They are designed to cater to a broad range of businesses seeking immediate AI automation solutions. Clients can explore and select the Online Packages that best suit their specific business and functional requirements without the need for prior consultation.

  • Consultation-Required Packages (Advanced Agents): For businesses with unique or complex needs, we provide Consultation-Required Packages. These packages involve a personalized consultation process with our experts. During this consultation, we assess your business's specific challenges and goals, allowing us to tailor a package that perfectly aligns with your requirements. These packages are exclusively available by getting in touch with us directly.

Check more about them on our Home page.

7 - The process to deliver the product

The process of solution development begins with a Client Requirement Analysis phase, during which we collect and analyze all the necessary data. This allows us to move on to an initial Design phase, where we can create a prototype for your review and approval. Subsequently, we methodically employ our rapid software development process, following the AGILE - Scrum methodology.

This approach grants clients the opportunity to utilize and test the product typically within the same week!

We consistently improve it as necessary to ensure alignment with the customer's specified demands, while upholding our stringent quality standards.